International Refund Policy – Custom Tailor in Ho Chi Minh City
Once MINH CHAU TAILOR CO., LTD receives your request and supporting information, our team will conduct a careful review of the case. This evaluation process typically takes 3–5 business days.
After the review is completed, we will notify you of the outcome via email or messaging.
If a refund is deemed appropriate, the process will be initiated accordingly.
Estimated Processing Time
Refund timelines may vary depending on the payment method and financial institution:
- Credit/Debit Card: approximately 5–15 business days
- Bank Transfer: approximately 3–5 business days
Please note that actual processing times may vary depending on your bank or payment provider.
Important Notes
- Refunds are processed promptly once a resolution is confirmed
- In some cases, banks may not send a notification for refunded transactions
- Customers are advised to check their bank statement after receiving confirmation
If you have not received your refund within the expected timeframe, we recommend contacting your bank directly or reaching out to our support team for assistance.
Why Does the Refund Take Time?
While MINH CHAU TAILOR CO., LTD processes refund requests as quickly as possible, the final timing depends on the procedures of the payment provider or issuing bank.
We always strive to ensure that any approved refund is completed in a timely and efficient manner.
